Returns & Exchanges

We want you to love your new pillows. If something isn’t quite right, we’re here to help.

Start your return

Email us with your order number and we’ll guide you through the return process.

Request a Return

Or email kmdesignerpillows@icloud.com.

Return shipping

Customers are responsible for the cost of shipping items back to us. We recommend using a trackable shipping service.

Refunds

Once your return is received and inspected, your refund will be issued to your original payment method. Please allow a few business days for processing.

Exchanges

If you’d like a different size, color, or style, we’re happy to help. Email us and we’ll assist you with an exchange.

Non-returnable items

• Custom orders
• Sale items